MemberGate - An all-in-one web publishing solution for building and managing membership and subscription web sites.   
   For Building and Managing Subscription Web Sites   
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membergate.com | Support

Support when you need it, the way you want it

With MemberGate, we provide premium level 'real person' support when you need it. No waiting in line, no phone tag, just results.

We do it All for you

When you choose MemberGate, we handle the complete installation for you, including customizing MemberGate to work with your hosting choice.

We install the product on your web site, fully test it, initialize the program settings, and check out all features to make sure they operate as you desire.

We then work with you to customize your site to meet your specific needs. This can include master design, colors, fonts, logos, departments, surveys, calendars, discussion groups, web cams - just about anything you can imagine.

After the initial installation and set up has been completed, we offer complete training to ensure you and your staff are familiar with the power that MemberGate provides.

Premium Level Support

With our premium level support (included at no extra cost for the first year), any software problems you have are handled by our team of programmers. When you have a problem or need customization, call our support hotline and you will be able to work with someone who understands MemberGate on the code level.

Product Upgrades and Enhancements

Your MemberGate license entitles you to free upgrades and enhancements for 12 months from the date of installation. You will be notified by email of significant upgrades, and provided details on how to get the upgrades applied to your site. (In most cases, we will do this for you.)

Upgrades and Support after the First Year

After a year, you can choose to continue to receive premium support as well as all upgrades for 25% of your site license. A $3995 site can continue to receive updates as they come out for $600. That is completely optional to you and you are not obligated if you don't wish to continue receiving those.

Customization and Enhancements

We strive to include within MemberGate the flexibility and power to suit most user requirements, but occasionally you may find that there is something specific to your business that is missing from MemberGate.

In those cases, we may offer customization and enhancement services, billed on an hourly basis. Please contact us for further details.

Going the Extra Mile

Wonder how good our support really is? We invite you to call any of our current clients and ask them. They can tell you why our Premium level of support is second to none.

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