Features

Help Desk

No more lost customer support tickets. Now your customers can contact you using a built in help desk to track and respond to support inquiries.

The Help Desk feature can be used as your contact page on your site.

This feature will help keep your customer support questions centralized and documented.

Any inquiries submitted to the Help Desk will send out a notification to your site's support.

Your staff can then view the various tickets based on which ones are new, open, completed or on hold.

 

Inquires can be made via a Help Desk Link that you set-up. The link will look similar to the one below:

http://www.YOURSITENAME.com/public/HelpDesk/