Ever wonder how to get something done in MemberGate? The following tutorials provide the step-by-step process of accomplishing specific tasks in MemberGate.
To request MemberGate support: please visit our Contact Us page to submit a ticket.
This will open a ticket within our support system. In the email please include your name, site name, and as much detail as possible.
The support ticket system is monitored by all support staff, allowing us to provide you the best possible service.
How to Create a Countdown TimerUse these instructions to add a countdown timer to your MemberGate pages. The countdown timer includes a call to action button and countdown... Read More
How to Add a Google Map to a MemberGate WebsiteAdd a Google Map to your MemberGate site. Use the step by step instructions found in this tutorial to connect your API and then add a map to your pages.... Read More
How to Generate Access and Secret Keys for your Amazon S3 AccountAmazon S3 connects to MemberGate through access keys. These instructions take you through the one time steps to find the keys and then to connect them to MemberGate.... Read More
Lazy Loading ImagesTo save on loading time and resources a MemberGate web page uses lazy loading so images are not shown until the user is visiting the section of page that shows the images. Under certain circumstances, it may be necessary to disable lazy loading... Read More
Member Counts ReportThe Member Counts Report is an interactive and visual representation of the number of member types over time... Read More
Create a Single Access Portal for Shopping Cart PurchasesHow to update the password and access information for a shopping cart customer so they can access multiple purchases using one code.... Read More
Reactivate LMS SessionsUnder specific conditions you may receive a customer support request for an LMS user reporting that they have lost all of their progress in a course. As an admin, it is possible to retrieve this... Read More
LMS Reporting for Site AdminsExtensive reporting for the learning management system is available to site administrators. Review the course progress and answers to in general and for individual members.... Read More
How to Add a Popup Using the GeneratorThe Popup Generator allows you to create different types of popups for your pages.Part of the MemberGate Fundamentals Series.... Read More
Layout Options for MemberGate Clumps and DepartmentsThere are now more options when setting the layout of the published content headline and teaser copy on your MemberGate clumps and department pages.... Read More
How to Show Members Their Next Renewal DateLearn how to display a member's renewal date to let them know when they will be automatically rebilled... Read More
Add an Image to the Tabs of an AccordionWe have received requests for customizing the tabs of an accordion by using an image for the background image or adding an image icon to the title of the tab.... Read More
Improve Email Deliverability: Update SPF and DKIM Records at HostekSPF and DKIM are fundamental components of email authentication and help to make sure your email messages are delivered successfully. Learn how to create an SPF record and enable DKIM... Read More
Pop Up VideoTurn your embedded video player into a popup. A user can click on the image on your page, and a video will popup in a box.... Read More
Connect Your Site to Active CampaignFollow the steps found in this tutorial to connect your Active Campaign account to your MemberGate site using the API. Then connect your member plans, shopping cart products and affiliate program to your Active Campaign email marketing lists.... Read More
How to Update to Google Analytics 4There is an updated Analytics option from Google. Review this tutorial for instructions on how to add the Google Analytics 4 code to your MemberGate site.... Read More
Customize the Timing of Billing Failure Automatic AttemptsThe time period between automatic renewals of billing failures can be customized. After a billing failure, the second and third attempts can be updated to fit your needs.... Read More
A Guide for Admin Management of CoursesWhen using business plan memberships it is necessary is some situations to assign courses to the sub-users of the plan - think of a training or onboarding manager or teacher. Learning how to use this ability to... Read More
How to Setup Courses to Sell in the Shopping CartLearning management courses can be sold through the shopping cart to allow non-members or restricted members to access the digital learning. Learn how to setup this product type for sale in your online store.... Read More
Guidance for Hero ImagesThemes will include the option to have hero images - the large images displayed at the top of the page. Read here for guidance on hero image usage.... Read More
