Privacy Policy

Overview

We are strongly committed to safeguarding consumer privacy on our Web site. We operate under the following set of strict privacy principles:

The only information we obtain about our members, is information we need to process credit card charges whenever a purchase is made.

That information is never revealed, resold, or made public for any reason.

Personally identifiable information provided by members (name, e-mail or home address, etc.) is never disclosed to anyone.

Cookies

Each time a member logs into our site, we store a temporary "cookie" in the browser files of the member computer. This cookie is used during your online session to allow you free access to the member's area, without repeatedly requiring you to re-enter your user name and password.

You can remove these cookies at anytime in your browser settings

External Links

In order to provide visitors with greater value, some of our pages may provide links to various third party Web sites. In no case, is member information or 'cookies' provided to the third party sites.

However, keep in mind that many sites do attempt to capture visitor information when you browse those sites. Once you leave our site, we are not able to alert you should another site attempt to gather information from your browser.

Private Forums

We provide our members with a multi-tiered message board that makes sharing information with other members easy. To protect your privacy when posting or replying to messages in the message board, your personal information and email is not revealed.

However, remember that any information that you disclose in the message board areas can be read by all other members, so exercise caution when deciding to disclose your personal information.

Security

Our Web site has security measures in place to protect the loss, misuse and alteration of the information under our control. We employ strict security measures to safeguard online transactions; personal information is stored in a secured database and always sent via an encrypted Internet channel.

Choice/Opt-In

Our site gives users the opportunity to opt-in to receive communications from us. You can be assured that we never reveal, sell, or make available your email address to anyone for any purpose. This site also gives users the option for removing their information from our database in order to stop receiving communications or our services.

GDPR

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy:

Lawful Basis for Processing:

(a) Consent: Each member must give clear consent for us to process their personal data to subscribe or purchase producsts and services from MemberGate

(b) Contract: As an eCommerce site, MemberGate the processing of data is necessary for a contractual delivery of products and services.

(c) Legal obligation: The processing of data is necessary for MemberGate to comply with the law

How We Use Your Data: 
1 Personally identifiable data is requested to process subscriptions and other payments - We do NOT store credit card information.
This is encrypted and held, securely by our authorised payment gateway: Stripe.com
Personally identifiable data is only ever requested from individuals on payment forms, which are always secured using the latest encryption - currently TLS 1.2
Personally identifiable data is stored on our secure database and is used to allow us to identify, service and support to our subscribers and buyers
4 Personally identifiable data is held to meet legislative and tax reporting and investigation requirements - eg 7 years
5 Subscribers can instantly and at any time access their personally identifiable record by navigating to 'Manage your Account'. This can be exported in a CSV format
6 Subscribers have the right to withdraw permission which they can do by email using the Contact Page 
7 Subscribers have the right to be forgotten which they request by email using the Contact Page (Data will be deleted as permitted by legislative requirements)


Your Obligations: 
1 You must not share your login with ANY third party
2 You must use a 'strong' and 'unique' password
3 You must secure your email account at all times
4 You must tell us if someone hacks your email account, so we can take immediate action to protect your data
5 You must be over 18

If you cannot meet your obligations, then DO NOT SUBSCRIBE

Other

If you have questions regarding our privacy policy, feel free to let us know, using our Contact Page