Membergate 7 Tutorials

Please note that these turorials relate to an older version of MemberGate.

Support for this version of MemberGate ended on July 31, 2016

Here you can find the tutorials associated with MemberGate 7.

Many of the tutorials for MemberGate Infinity still apply to MemberGate 7 - the tutorials you find here are for functionality that has either been removed, updated or superseded.

How to Change or Add New Member Plans
How to Change or Add New Member Plans

If you wish to add a new pricing plan to your subscription site, here is how to do it... Read More

Can I send email with html?

Email that includes html can be extremely dangerous - and can easily infect computers with viruses and worse - because the html commands can cause files loaded on the sender's computer to be opened an... Read More

Can I automatically add affiliates to my autoresponder?

You cannot automatically add affiliates to your autoresponder In fact you would want different messages to go to your affiliates - so create a new list and form and add the script to "Customize A... Read More

How do I remove the search link in the top nav bar?

Instructions to remove the search link in the top navigation bar.... Read More

How do I change "from" address in welcome emails?

Welcome emails can only pull the email address that is specified in the webmaster address in "Edit Site Desccriptions". It isn't configurable beyond that.... Read More

How do I add Facebook Comments to my pages?

If you wish to add a Facebook Comments box to your site's pages, you will need to first create the box via Facebook for your site. Use the Facebook link below to create your own HTML code for users to... Read More

Can I temporarily remove a payment option from my subscription form page?

Yes, you can remove a payment option by commenting out the code. E.G If you wanted to remove Amex you would use comment tags <!--- the code you wish to hide is here surrounded by the tags ---> S... Read More

Is there somewhere we I can print a list of departments?

Under 'Master Settings' choose 'Dept Access Report'. This report also shows which members are allowed access to each department.... Read More

What file types can be uploaded to the image gallery?

The only file types that can be uploaded to the image gallery are gif and jpg and in version 8+ - png files.... Read More

Can I view which member plans access which department?

Depart Access Report The deptartment Access Report allows you to quicklly and easily view which departments are accessed by which plans. From here you can quickly edit either the member plan or depart... Read More

Can I add JavaScript into the head section of my site.

You can include JavaScript on a pages within your site. Using this option adds the JavaScript into the HEAD section of your site. Follow these steps. NOTE: Using this adds the JavaScript to all pages ... Read More

How can I tell if Google is coming to my site?

Under 'Reports' choose 'Google Tracks' This report will show the last 500 pages that Google had been to and when they had been there. Some of the visits will be a single page scan, while others will b... Read More

How can I change the Welcome message that is sent when a new member joins?

You can create a custom welcome message for each membership plan. Go to Control PanelEdit Member Plansselect the member plan you wish to customize Find the "Welcome Message" field and edit i... Read More

How can I export any MemberGate report into Excel?

To export any MemberGate report into excel: 1. Click on the report in MemberGate.2. Click Ctrl-A to select all the data3. Click Ctrl-C to copy the data4. Click on a cell in Excel 5. Right click and ch... Read More

Where is the daily status report sent?

The daily status report is set up to be sent to, which is the default email address. This email address can be changed. To change the webmaster email address on your site: Y... Read More

Is there a time-out message when adding and entering content?

Yes, but the warning is a pop-up message. If you have a pop-up blocker installed, you may not see the time-out warning. To avoid potentially losing any information, you could temporarily allow pop-ups... Read More

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