What is the site design process?

Professional site design is included with every Membergate package. The site design team will get in touch with you as soon as your site is installed. They will ask a series of questions including whether you have existing logos, graphics, photos, or a certain look and feel that you had in mind for your logo. They will then present several full mockups of your site for you to look at. Give them feedback based on that and once you've agreed on a look they will apply to the site for you.

It's important to realize that you do not have to wait for the site design process to be done before working on your site. You can be working on the site in the meantime. They just apply the graphics on top of what you have already.

The design team is responsible only for the overall look and feel of the graphics of the site. They do not do the individual content that you put in, that is your responsibility.

The site design process typically takes between five and 10 business days. You can be working on your site in the meantime. You do not have to wait for them to be finished for you to be putting in content and making changes to your site.

In the event that a MemberGate client wishes to use a 3rd party design team (instead of the included design service), our team will help put the graphic files in place prior to the site launching. The graphics submitted should be in .jpg or .gif format and of the proper dimensions. These dimensions can be found by right clicking a graphic on a Membergate site and choosing the 'properties' option.