Refund an Affiliate Commission


I had an affiliate signup for my site under their own affiliate link, violating my affiliate policy. How do I refund that commission so I don't have to pay the affiliate for it?

Refund an Affiliate Commission

Refund an Affiliate Commission

Find the Affiliate Referrer

An affiliate referrer can be found under Commerce Affiliate Program Affiliates


Under the 'Action' column select 'View' to see the specific affiliate referrer's account.

View Transaction History

Under the 'Account Information' section, click on the button.

Enter Order Number to Refund Commission

Under the Enter Order Number to Refund Commission section, enter the order number in the 'Order Number' field.

Submit Refund

Click the button.