Tutorial

Steps to Change Member Passwords

To change a password for you or a member on your MemberGate site, please follow the below steps:


Under 'Members' choose 'Edit Member Details'

Edit Member Details



2. Using one of the search fields, find the account and click 'Edit'

Steps to Change Member Passwords



3. Within the user's account, under the 'Account Details' area, enter a new Password in the 'New Password Desired' and 'Confirm New Password' fields

Steps to Change Member Passwords

4. The box will turn red if the password parameters are not met. A password must be 8 characters, contain 1 uppercase, 1 lowercase and 1 numeral

Steps to Change Member Passwords

5. Click the 'Apply these Changes' button




You can also create additional admin accounts following the knowledge base article below:

How do I add additional Admin users?