Tutorial

How to Block A User or IP address from Your MemberGate Site

How to block a user from accessing your site withing the Control Panel is shown below. This feature allows you to block someone from accessing your site based on their IP address or email address.

 

To Block a User

Click on each section to expand for more information
 

1. Within the Control Panel, under the Reports area, choose 'Block User'

Within the Control Panel, under the Reports area, choose 'Block User'

 

Block User
2. In the 'User Blocking' area, enter the user's IP address or email address

In the "User Blocking" area, enter the user's IP address or email address to block the user from logging into the site. In this example, we block a user with their email address.

Enter the user's email address and click the "Block" button:

 

How to Block A User or IP address from Your MemberGate Site
3. After clicking the 'Block' Button, a confirmation message will be presented

After clicking the "Block" button you will receive a message that the email address has been successfully blocked and the user's email address will appear in the blocked users list.

 

How to Block A User or IP address from Your MemberGate Site
4. Note and Example

Please note: An IP block prevents a person from logging into your site, even if the user has the correct login information. It doesn't completely prevent them from the seeing the site.

This means that the user could reach your login page but regardless of what combination they try on the login page, they won't get through.

 

Blocking an IP looks like this:

 

 


 

To Unblock a User:

Click on each section to expand for more information

1. Within the Control Panel under 'Reports' choose 'Block User'

Within the Control Panel, under the Reports area, choose 'Block User'

 

Block User
2. Select the 'Unblock' checkbox

Select the "Unblock" checkbox next to the user you wish to unblock and click the 'Unblock' button

 

How to Block A User or IP address from Your MemberGate Site

 

How to Block A User or IP address from Your MemberGate Site
3. A confirmation message will appear

You will receive a message that the user has been unblocked successfully.

 

How to Block A User or IP address from Your MemberGate Site