Tutorials continued

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Is there a limit on the length of my content pages?

There is a limit on the length of your content pages, however it can be increased. If you are noticing that your longer pages are being cut-off, please submit a ticket to our support team by sending ... Read More

FTP Large Files to the FTPtemp Folder

When adding video, audio or any download files to your site, you have the ability to ftp them. This allows for a faster transfer, as well as the ability to get more than one file onto your site at one... Read More

Hide Articles and Content Pages

Yes, you can hide pages on your site and not have them show on the site map or in any search results. 1. Under 'Content choose 'Edit Content' 2.Choose the page to edit 3. From the first drop dow... Read More

What is the site design process?

Professional site design is included with every Membergate package. The site design team will get in touch with you as soon as your site is installed. They will ask a series of questions including whe... Read More

Where do I update my credit card / billing information for MemberGate?

If you wish to update your account information for your credit card and/or billing information for the payment of your MemberGate site and/or MemberGate site hosting fees, please visit: http://www.me... Read More

How do I create an html link to another page & open a new window?

To create a link to another page on your site like this: <a href="http://www.membergate.com">Text for the link here</a> You would use this code: Text for the link here To have th... Read More

How can I put an .swf Camtasia video into an article?

To place a Camtasia video onto your site: 1. In Camtasia, publish as flash and select the 'Legacy Flash Template' 2. To get player controls: - click the Flash Options button - select 'Controls' - clic... Read More

How can I check my SSL certificate?

To check if your site's SSL certificate is working correctly, simply click the link below and type in the URL of your secure signup page: EG. https://www.yoursite.com/public/5.cfm https://www.digicer... Read More

Steps to Hide Member Profiles

There is the ability to hide member profiles from your members as profiles are automatically created for each new member added to your site (including admin profiles and test profiles, etc.) Hide a Me... Read More

What is the recipe feature used for?

As the name implies, the recipes tools is used for cooking recipes. There are a lot of MemberGate sites that are cooking sites, and the recipe function was created for their use.... Read More

Are there any good resources for tips or best practices from other membership sites?

Yes there are helpful sites out there to aid in running your membership site. You may want to check out membershipsiteowner.com - that site has hundreds of articles and an active discussion forum with... Read More

Do I have to sign up for the extra automated recurring billing option with my merchant account?

You do not need to sign up for any extra automated recurring billing features with your merchant account. MemberGate handles all the recurring billing for you and automatically resubmits the charges t... Read More

How long does it take to get my site up and running?

Once the paper work had been completed by both parties we can generally have your site online within 48 hours of your payment being made. Once your installation fee has been processed, you will receiv... Read More

Does MemberGate offer a two tier or three tier affiliate program?

MemberGate only offers a single tier affiliate program. This means there is only one level of affiliate commissions that are calculated within the system.... Read More

Can I apply MemberGate to my existing website?

Membergate is a standalone complete solution, so it is not possible to just apply MemberGate to your site. It has everything already built in. That includes membership management, shopping cart, affil... Read More

How do I setup a forum moderator?

These step by step instructions are for the old style forum. For instructions for the new or CFMBB forum click here You can create a moderator on your site which allows someone to be notified when a n... Read More

Create a splash page (Coming Soon or Landing Page) to Display Before My Site Goes Live

You would have to create the html page yourself (or have it created). If you want to collect email addresses, you would include an opt-in box from what ever autoresponder service you are using. The st... Read More

Remove the Splash Page From the Front of My Site to Go Live

If you have a custom splash, coming soon or opt in page on the front of your site, take the following steps to remove it when the time comes: 1. Under 'Master Settings' choose edit site descriptions ... Read More

What is an RSS feed? How can I put one on my site?

RSS stands for Really Simple Syndication. There are two different ways to use RSS feeds within your site. By allowing your "teaser content" to be picked up by other sites, this feature is an... Read More

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