Articles tagged with knowledgebase

You do not need to sign up for any extra automated recurring billing features with your merchant account. MemberGate handles all the recurring billing for you and automatically resubmits the charges that are recurring. It is not necessary to pay the additional charge for this feature from your merc... Read More

Once the paper work had been completed by both parties we can generally have your site online within 48 hours of your payment being made. Once your installation fee has been processed, you will receive confirmation email with clear instructions on your next steps. If you have an existing site, it ... Read More

There is the ability to hide member profiles from your members as profiles are automatically created for each new member added to your site (including admin profiles and test profiles, etc.) Hide a Member's Profile Page Visit the Users Profile Page From #request.mgSiteUrl#/members/module_... Read More

If you have a custom splash, coming soon or opt in page on the front of your site, take the following steps to remove it when the time comes: 1. On the right nav panel under Master Settings Edit Site Descriptions 2. In the box titled "Portal Page Address" edit the text to read: index.ht... Read More

You would have to create the html page yourself (or have it created). If you want to collect email addresses, you would include an opt-in box from what ever autoresponder service you are using. The steps are then: 1) Name that file index.html 2) Go to the File Manager in the Control Panel. File m... Read More

These step by step instructions are for the old style forum. For instructions for the new or CFMBB forum click here You can create a moderator on your site which allows someone to be notified when a new message is posted in a fourm. 1. Set up a fake member (any name) with an email address similar ... Read More

Membergate is a standalone complete solution, so it is not possible to just apply MemberGate to your site. It has everything already built in. That includes membership management, shopping cart, affiliate program, content management, discussion forums and much more. It is usually pretty straightforw... Read More

MemberGate only offers the ability to have a regular affiliate and a super affiliate. Each type can have a separate commission amount. Commissions can be set as either a percentage of the sale or a fixed dollar amount.... Read More

MemberGate site's are set up to have only one merchant account tied into the site. It is used to process both member subscriptions and and product purchases made through the shopping cart.... Read More

We would need to know as much as possible about those applications. For example, do they require a certain computer platform to run on? Our software runs on Windows and cold fusion. There are some situations where you may be able to run the application on your existing server and tie into it from y... Read More

The discussion forum is setup so only registered users/members can participate in the discussions. If you wanted to give them access you would have to set-up a free site (or membership level) and require members to register. There are lots of reasons why the forum is available only to registered me... Read More

The Membergate cart ordering system will apply the member discount you have set for the product automatically They must use their member email address to get the discount (that's the only of the system knowing and checking they are members!) For this reason, the discount is applied/shown on the or... Read More

How do I use Keyword Rich URLS within MemberGate? When using Keyword Rich URLs your content pages can be referenced by both the Keyword Rich URL and the content page number that MemberGate automatically assigns each of your pages. Here is an example of a page that you created which you assigned a K... Read More

Access to the MemberGate control panel, and the features shown on that control panel, are determined by access level. As site manager you can see and use all features on the MemberGate control panel. But those with lowest level access (standard member), will never see a link to the control panel an... Read More

To add a file that is in your 'Download Area' to a clump, you must place a link to the file in the Clump Text or Script panel. 1. Edit a clump under Tools Add/Edit Clump 2. In the 'Clump Text or Script' form field, enter the link from your file Some MemberGate owners find it useful to have a who... Read More

Member Access for Forums Restrictive member access can be set for specific forums. This allows you to run a forum for one one member plan or multiple member plans. Only members of those plans will be able to review and use that forum. |Image2| Forums The Forums management can be found under Forum... Read More

When you are ready to "go live" with your site, these are the steps. (1) Make sure you have created all of the email addresses for your newsite that you had on your old site. (2) VERY IMPORTANT: Send us a support ticket to let us know you are making thetransition so it can be monitored ... Read More

Find the download history of a product purchased through the shopping cart.... Read More

Part of the MemberGate Fundamentals Series. Follow this tutorial for instructions on how use the Department Access Matrix to update the restrictive access of content pages.... Read More

Part of the MemberGate Fundamentals Series. Follow this tutorial for instructions on how use the Download Library Access Matrix to update the restrictive access of download files.... Read More