Articles tagged with knowledgebase

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How do I setup a forum moderator?

These step by step instructions are for the old style forum. For instructions for the new or CFMBB forum click here You can create a moderator on your site which allows someone to be notified when a new message is posted in a fourm. 1. Set up a fake member (any name) with an email address similar ... Read More

Can I apply MemberGate to my existing website?

Membergate is a standalone complete solution, so it is not possible to just apply MemberGate to your site. It has everything already built in. That includes membership management, shopping cart, affiliate program, content management, discussion forums and much more. It is usually pretty straightforw... Read More

Does MemberGate offer a two tier or three tier affiliate program?

MemberGate only offers the ability to have a regular affiliate and a super affiliate. Each type can have a separate commission amount. Commissions can be set as either a percentage of the sale or a fixed dollar amount.... Read More

Can a separate merchant account be used for the shopping cart?

MemberGate site's are set up to have only one merchant account tied into the site. It is used to process both member subscriptions and and product purchases made through the shopping cart.... Read More

We have an existing site with some custom applications already built for us. Would we still be able to use these with Membergate?

We would need to know as much as possible about those applications. For example, do they require a certain computer platform to run on? Our software runs on Windows and cold fusion. There are some situations where you may be able to run the application on your existing server and tie into it from y... Read More

How can I make my discussion forum available to nonmembers?

The discussion forum is setup so only registered users/members can participate in the discussions. If you wanted to give them access you would have to set-up a free site (or membership level) and require members to register. There are lots of reasons why the forum is available only to registered me... Read More

How do my current members redeem member discounts the products in my online store using the shopping cart

The Membergate cart ordering system will apply the member discount you have set for the product automatically They must use their member email address to get the discount (that's the only of the system knowing and checking they are members!) For this reason, the discount is applied/shown on the or... Read More

Keyword Rich URLs - An Overview

How do I use Keyword Rich URLS within MemberGate? When using Keyword Rich URLs your content pages can be referenced by both the Keyword Rich URL and the content page number that MemberGate automatically assigns each of your pages. Here is an example of a page that you created which you assigned a K... Read More

How can I assign different levels of access to our control panel for certain members to help run the site?

Access to the MemberGate control panel, and the features shown on that control panel, are determined by access level. As site manager you can see and use all features on the MemberGate control panel. But those with lowest level access (standard member), will never see a link to the control panel an... Read More

How can I add a 'Download Area' file to a clump?

To add a file that is in your 'Download Area' to a clump, you must place a link to the file in the Clump Text or Script panel. 1. Edit a clump under Tools Add/Edit Clump 2. In the 'Clump Text or Script' form field, enter the link from your file Some MemberGate owners find it useful to have a who... Read More

How do I set which membership plans access which forum?

Member Access for Forums Restrictive member access can be set for specific forums. This allows you to run a forum for one one member plan or multiple member plans. Only members of those plans will be able to review and use that forum. |Image2| Forums The Forums management can be found under Forum... Read More

Switching (going live) from IP to your domain name

When you are ready to "go live" with your site, these are the steps. (1) Make sure you have created all of the email addresses for your newsite that you had on your old site. Here is a tutorial if further instruction is necessary: How do I set up new pop email accounts in Hostek? (2) VE... Read More

Shopping Cart Order Download Records
Shopping Cart Order Download Records

Find the download history of a product purchased through the shopping cart.... Read More

Department Access Matrix
Department Access Matrix

Part of the MemberGate Fundamentals Series. Follow this tutorial for instructions on how use the Department Access Matrix to update the restrictive access of content pages.... Read More

Download Library Access Matrix
Download Library Access Matrix

Part of the MemberGate Fundamentals Series. Follow this tutorial for instructions on how use the Download Library Access Matrix to update the restrictive access of download files.... Read More

Troubleshooting Mobile Friendly or Responsive Pages
Troubleshooting Mobile Friendly or Responsive Pages

MemberGate software is programmed to be mobile responsive and mobile friendly. This means that when a visitor comes to your site, the software will detect the screen size of the device being used and will adjust the page view automatically. Sometimes the code on a page is not mobile friendly. Use this as a guide to 'fix' pages that are not displaying as mobile friendly.... Read More

Set a User as an Admin for the Discussion Forum
Set a User as an Admin for the Discussion Forum

A user can be given admin privileges for the cfmbb forum. This is set up in the member details area for the member.... Read More

Remove Left and/or Right Navigational Panels from a Page
Remove Left and/or Right Navigational Panels from a Page

The left and right navigation panels can be enabled or disabled on any pages of the site. Different pages could require different navigation for the users.... Read More

How to Add a Profile Photo
How to Add a Profile Photo

Follow these instructions to add a profile picture to the Members Profile area of your site... Read More

Edit the Amount of Days a Downloads is Available After Purchased Through the Shopping Cart
Edit the Amount of Days a Downloads is Available After Purchased Through the Shopping Cart

Change the length of days your customers have before their Shopping Cart purchased downloads expire... Read More

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