Articles tagged with knowledgebase

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How to Create an Audio Playlist
How to Create an Audio Playlist

An audio playlist allows you to create one audio player that plays multiple audio clips. The user can pick and choose which audio clips to play, or it can be set up to auto-play which will automatically play each clip.... Read More

MemberGate Renewal Process Options

MemberGate software offers many different ways to allow your members to renew their membership should they have a billing failure.  Click on each of the tabs below for more information on how you can implement each of these methods on your site. If a member can easily renew their membership, an... Read More

Subscription Form Generator
Subscription Form Generator

Create a fantastic looking subscription form without knowing any html code. Easily add your member plan information as well as change the colors of the form. Part of the MemberGate Fundamentals Series.... Read More

Where can I Change Keep Reading at the End of the Teaser Copy

The link text at the end of the teaser copy can be customized to your site. 1. The keep reading text can be edited under Master Settings Edit Site Descriptions 2. Under the Site Settings section and in the 'More Phrase' form field, enter the new text to appear at the end of the teaser copy The ... Read More

Referrer Ad Tracking Codes
Referrer Ad Tracking Codes

Use the referrer code options when running marketing campaigns to see how well your ads are converting users into members. Part of the MemberGate Fundamentals Series.... Read More

How to Create a Video Playlist
How to Create a Video Playlist

A video playlist allows you to create one video player that plays multiple video clips. The user can pick and choose which video clips to play, or it can be set up to auto-play which will automatically play each clip.... Read More

How to Create a Staged Subscription Form
How to Create a Staged Subscription Form

A subscription form can be presented to your customers with a small amount of fields to fill out in one screen. This is referred to as a staged subscription form. Learn how to set your forms so they are staged.... Read More

Setting Up Facebook Connect
Setting Up Facebook Connect

Create an app in Facebook and connect the settings to your site. This allows you to use Facebook functionality on your pages like comments or likes. Follow this tutorial to create the app in Facebook and add those settings to your site.... Read More

Subscription Tax

Automatically charge your members a tax on their subscription purchases.... Read More

Can we host videos on our site?

You can host .FLV, .SWF and .MP4 videos on your server. We recommend considering using Amazon.com S3 video hosting service through the www.ez-s3.com dashboard. The benefits are many: - Their space is significantly less expensive on Amazon S3. They charge less than .20 per GB for space. - Their serve... Read More

How can I change the order in which my Departments are arranged?
How can I change the order in which my Departments are arranged?

Departments are arranged by the setting in the Department Link Rank.... Read More

Arrange the Order of Published Content Page Headlines and Teasers
Arrange the Order of Published Content Page Headlines and Teasers

Content pages are arranged on a department page by their active date. The most recent active date will be displayed first.... Read More

Stripe PCIDSS Compliance Questionnaire
Stripe PCIDSS Compliance Questionnaire

The SimplePCIDSS Compliance Questionnaire... Read More

Add a Clickable Image to Your Site
Add a Clickable Image to Your Site

Add a clickable image/button/banner to your site. This allows a user to click the graphic to be redirected to another page on your site or another site.... Read More

Edit the Home Page
Edit the Home Page

There are two home pages on your site. The first is the public portal and the other is the member portal page. This tutorial provides instructions on how to edit them.... Read More

Does MemberGate integrate with 1shoppingcart?

There are many Membergate customers who do use 1ShoppingCart. You can set up a product page in Membergate. When they go to actually purchase the item, the link on the product page would bring them over to 1shoppingcart to finish off the purchase. There are some issues to using 1shoppingcart, however... Read More

Embed a Video Using the Built in Player
Embed a Video Using the Built in Player

Part of the MemberGate Fundamentals Series. Using the built in video player, a video file can be embedded on a content, department or portal page.... Read More

When configuring my Authorize.net account, which credit cards transactions should be rejected?
When configuring my Authorize.net account, which credit cards transactions should be rejected?

If you use Authorize Net, you maybe turning many customers away if you use the defaults for the credit card transaction rejection list. After you log into the authorizenet control panel... Read More

Understanding Content Page Rank or sorting ordering articles with departments

Articles are sorted by "Active Date" some sites like to have content pages within departments displayed in a particular order. To sort you articles follow this tutorial. Sort article by Page rank The page rank ONLY breaks a tie, when 2 or more articles have the same active date. To sort ar... Read More

A Guide to Image Sizes for Your Site and MemberGate Themes
A Guide to Image Sizes for Your Site and MemberGate Themes

Images are an important part of the design and appeal of your website. Follow this guide for guidance on which sizes are best for your site and theme.... Read More

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