Tutorials continued

There is the ability for the site to automatically retry those members who have had billing failures. Your declined members will automatically be retried again 7 and then 21 days later to see if the c... Read More

Content pages marked as inactive will not have links to them so search engines will not be able to find them. If you have a link to those pages some where on your site however, the spiders can find th... Read More

A member can upgrade to a premium membership by going to the subscription page, choosing the new membership level they would like and selecting 'Yes' in the 'Is this a renewal box?' This allows them t... Read More

The Department Timed Released function allows content that has been assigned to a specific department to be released to a member after that member has been active on your site for X amount of days. Ar... Read More

The files in your buckets stored at your Amazon S3 account can now be set to Private, but can still usable and viewable on your MemberGate site.Follow the instructions found in this tutoral to adjust the protected access of your Amazon S3 files.... Read More

You should not change the settings in a member plan that has active members on it. If you do, the members already on that plan do NOT get those new changes applied to them. A member's recurring inform... Read More

A password can be manually updated by an administrator through the 'Edit Member Details' function in the control panel. Edit Member Details The Member Details page can be found under Members Edi... Read More

The Department Timed Released / drip feed function allows content that has been assigned to a specific department to be released to a member after that member has been active on your site for X amount of days.... Read More

Quickly and easily stream mp4 or mp3 files stored in the cloud with MemberGate's updated players. Learn how to use third party hosts to stream your video and audio onto your MemberGate pages using the built in Video and Audio Players.... Read More

Copy and paste the youtube video embed code onto your pages.Follow these easy instructions.... Read More

MemberGate is installed with content pages that are helpful to you, but should be hidden from your site when you are done with them To remove the preloaded information, set the page status to inactive... Read More

If you have recently changed the price of one of your membership plans and have noticed that the new price is not effecting your existing members, this is because you can not change the member plan pr... Read More

The Member Value Report is a new member report which provides you with both the amount the average customer spends and the total amount that your customers have spent.... Read More

Run this report that outputs which non-recurring members will be expiring soon.... Read More

To change the features listed in the Membership Has is Advantages in the member sign-in area, follow the steps below. Note: The login page cannot be seen when you are logged into the site. Therefore, ... Read More

There are an enormous amount of subscription plans that can be created. There are some sites that have over 100+ plans. The maximum amount of subscription plans available to your site is 9999.... Read More

Follow the instructions in this video tutorial to create a link for the Member Profile pages.... Read More

To find all members on a particular member plan, the 'Advanced Member Report Builder' can be used to generate that data. Advanced Member Report Builder From the 'Member Reports' screen, click on ... Read More

Although it may appear that a free trial member is getting billed immediately, they are NOT being charged. For a free trial, the card is testing (pinged) with an authorization only. This validates tha... Read More

There are two ways to test the messages for your plans. A. Member Plan Reports The first method can be found under Reporting Members Member Plan Settings Click thetop mail icon next to the plan... Read More