Tutorials continued

If a member cancels, they will have access to the site until their renewal date hits. For example, if a member has paid for service through November 30th and they cancel on November 15th, they will be... Read More

You cannot specifically select which articles can be clumped, but you can control which pages will appear in a clump. Clumps "choose" pages that have the most current active date first and i... Read More

The "Activate Advanced Renewal Calculations" is when you want to prorate members who renew from one pricing plan and go to another. The site does a calculation... Read More

The following image file types are supported in MemberGate: jpg, jpeg, gift, png... Read More

Prorate members who renew their subscription and change member plans. This updates the member's renewal date according to how much they paid versus the worth of the new and old plans.... Read More

This is a useful feature for creating separate sections on your portal pages with items of interest. Here is what clumps are about and how to set them up... Read More

A Clump is the term used that describes 'The little box' on the portal or members pages which contains usually 'Feature Articles' These Clumps can be customized to contain pages from different departm... Read More

The "Allow Existing Members to Subscribe to the Trial" option within each member plan is member plan specific. If you have the field marked NO within a particular member plan, this means tha... Read More

It is likely because your browser is cacheing (storing) the old image instead of showing you the most current. There are a few tricks to make sure your new image is loaded: 1. Press CTRL + F5 while on... Read More

A member can cancel a subscription on the page in department #7, "Your Account." The url for the page is #request.mgSiteUrl#/members/department7.cfm. There is a link "To Cancel Your Sub... Read More

You can set up timed release of your site's content. Add a Content Page Adding a content page can be found under Content PagesAdd Page Settings Click on + Settings to open the section. Status Se... Read More

If there is not a custom message for the 1st, (7th and 21 for Version 7 or higher) day billing failure message the following message is the default message that is sent out to those customers: |firstn... Read More

How To Put A Favicon On Your MemberGate Site To add a favicon to your site do the following. 1. Go to your Control Panel 2. Navigate to the Tools Section 3. Click on Favicon 4. Click on "Upload your logo" 5. Click to confirm upload ...and create Favicons That's it! The generator will show you the various sizes and create all the code in the header of your site https://www.membergate.com/members/manage/favicons.cfm... Read More

To make a department available for anyone to see what contents are contained inside, but only members are able to view the content: Open the Department Managing Departments can be found under Con... Read More

A billing failure email message is automatically sent to members on a recurring billing plan whose credit cards fail to process. These billing failure messages can be customized.   Click on each ... Read More

If the video is in .wmv, .avi, .mov or .mpg it can be uploaded using the cf_mgvideo tag. There are two steps: upload the video on your site and then paste the cf tag on a page. Upload the Video on the... Read More

Use the member access levels to control who can do what on your MemberGate powered site. Access to the MemberGate control panel, and the features shown on that control panel, are determined by access ... Read More

This tutorial is for users of Screencast.com for their web videos and (optionally) Bill Myers' Video Code Encryption Application. Follow the steps in this tutorial to update the Screencast video player so it is mobile responsive.... Read More

There is the ability for the site to automatically retry those members who have had billing failures. Your declined members will automatically be retried again 7 and then 21 days later to see if the c... Read More

Content pages marked as inactive will not have links to them so search engines will not be able to find them. If you have a link to those pages some where on your site however, the spiders can find th... Read More