Articles tagged with knowledgebase

The Member Activity Report shows how many logins, when a successful login occurred, and successful transactions or billing failures for your members.... Read More

Members can receive points through posting in the forum, each time their membership renews, or members and admin members can assign points for jobs well done.... Read More

If you have some content on your site that is not viewable to all members, the members that are not allowed to view will be redirected... Read More

Time saver! The look and feel of the audio and video players on your site can be set so each time a new player is created the look and functions are custom for your site.... Read More

Set the shopping cart so users can create a wishlist to save items for future shopping trips.... Read More

The social bookmark feature allows visitors to your site help to spread the word about what great content your site has to offer. Easily add one tag to your pages to include many social bookmark icons to your pages.... Read More

Make a test purchase through the shopping cart. This allows you to understand the flow as well as double checking that everything is connecting as expected.... Read More

There is a preloaded MemberGate software button that may be displaying on your site. Follow the instructions found here to remove it.... Read More

Troubleshooting ideas when email isn't being sent or received from your site.... Read More

Send a different welcome email to new members and renewing members upon subscribing/renewing.... Read More

Yes, the search function can be disabled and the left navigational panel can still be shown. Follow these instructions... Read More
The Orphan Page Roll is an admin report that will list any content pages that are no longer assigned to a department . When a content page is added to your site, they are assigned to a department. When a department is deleted, those content pages in that department are considered 'orphaned'. The Orp... Read More
Emails sent from the control panel are sent with an 'unsubscribe' link at the bottom of the email. The user can click to unsubscribe or change account settings from email that is sent from the 'Send Email' or 'Email Scheduler' functions.... Read More

When members with not enough member days try to view a page from a timed release department they see a ""This Content Page is Currently Unavailable" page. This page can now be edited.... Read More

Refund shopping cart transactions and purchases through the MemberGate control panel.... Read More
A department can be hidden by following these steps: Editng a Department can be found under Content Departments Edit Department Select the department from the drop down menu, or begin typing keywords to filter. Settings Click on + Settings to open that section. Show Department Link on Nav Pan... Read More

When a member is logged in to your site, you can offer them the option of 1 Click Ordering shopping cart items. The site will use the information on file and immediately process the shopping cart item without them having to go through all the steps of putting in their information again.... Read More