Articles tagged with knowledgebase
Run this report that outputs which non-recurring members will be expiring soon.... Read More
To change the features listed in the Membership Has is Advantages in the member sign-in area, follow the steps below. Note: The login page cannot be seen when you are logged into the site. Therefore, it would be best to open the site in two different browsers - open the page to edit the login screen... Read More
There are an enormous amount of subscription plans that can be created. There are some sites that have over 100+ plans. The maximum amount of subscription plans available to your site is 9999.... Read More
Follow the instructions in this video tutorial to create a link for the Member Profile pages.... Read More
To find all members on a particular member plan, the 'Advanced Member Report Builder' can be used to generate that data. Advanced Member Report Builder From the 'Member Reports' screen, click on 'Advanced Member Report Builder' Choose 'Create a New Report' from the drop down menu and press Vie... Read More
Although it may appear that a free trial member is getting billed immediately, they are NOT being charged. For a free trial, the card is testing (pinged) with an authorization only. This validates that the card is ok. They may get a receipt from your merchant account indicating an "Authorizatio... Read More
If you receive an email from Amazon, with the subject line Securing Amazon S3 Buckets, here's what you need to do to secure your account.... Read More
There are two ways to test the messages for your plans. A. Member Plan Reports The first method can be found under Reporting Members Member Plan Settings Click thetop mail icon next to the plans you would like to test B. Edit Member Plans The second method can be found under Members ... Read More
Follow the steps found in this tutorial to create a member plan that gives a specific amount of free days before their recurring billing fees kick in.... Read More
The status of a content page will determine where it is published on your site. Please refer to the chart below to see where it can be found. Status What it Does Published on Department Pages Published on Portal Pages Published in Clumps Found on Site Search* Access to Page wi... Read More
The Member Reports can be found under Reporting Members Member Reports The regular report type lets you choose which type of member to run a report on from the Report Type drop down menu Choose 'Active Members' from the drop down menu. Press the Display Report button to generate the report.... Read More
MemberGate's Video Player and Audio Player can be used on your pages with files that are hosted with any online service. This allows you to use the built in responsive players to playback files that have been stored with any online service.... Read More
The status of a member will determine what they have access to on your site. Please refer to the chart below to see what they can access. Status Status Abbreviation What It Means Access to Members Pages Receive Members Discount for Shopping Cart products If on Recurring Billing Plan, wi... Read More
There are multiple layers of security to prevent unwanted users from selecting a free member plans. Take these steps if a subscription form is not working as expected... Read More
The software is set up to provide the best search engine optimization (SEO) possible. Instead of deleting content, it is much better for SEO purposes to reuse or redirect the content page that you would like to delete. A content page can be edited and repurposed by just deleting the text or code on ... Read More
Review these instructions to learn how to stream mp4, or mp3 files stored at Amazon S3 onto your MemberGate pages.... Read More
Sometimes it's necessary to create a member plan for free members. Learn how to in this tutorial.... Read More
Amazon S3 is integrated with MemberGate to allow you to easily access your stored files to deliver them on your MemberGate site. The files can be streamed directly from the built in media players or can delivered as a download for customers and members. These files are secure and can be se... Read More
You can allow members on certain member plans access to particular parts of your site at the department level, downloads and in the forum. The default is to let 'All' members access all departments, forums and downloads, so it is a manual process to update. Restrictive Access can be set in th... Read More
A subscription form can be set so that an existing member can easily update the form so it is prefilled with their information from the database. The member would just have to add their credit card details so they can easily renew.... Read More