Articles tagged with knowledgebase
Under specific conditions you may receive a customer support request for an LMS user reporting that they have lost all of their progress in a course. As an admin, it is possible to retrieve this 'lost' progress for your member. How to Member Could 'Lose' Progress When setting up a course, it i... Read More
Extensive reporting for the learning management system is available to site administrators. Review the course progress and answers to in general and for individual members.... Read More
The MemberGate Learning Management System is a comprehensive module that can help you to launch, manage, monitor and certify a complete educational program for your subscribers, members and students. Courses are now available to sell to non-members (or members) through the shopping cart!... Read More
The Popup Generator allows you to create different types of popups for your pages.Part of the MemberGate Fundamentals Series.... Read More
SPF and DKIM are fundamental components of email authentication and help to make sure your email messages are delivered successfully. Learn how to create an SPF record and enable DKIM... Read More
Turn your embedded video player into a popup. A user can click on the image on your page, and a video will popup in a box.... Read More
Follow the steps found in this tutorial to connect your Active Campaign account to your MemberGate site using the API. Then connect your member plans, shopping cart products and affiliate program to your Active Campaign email marketing lists.... Read More
The next generation of Google Analytics is supported by MemberGate. Google Analytics 4 is designed for the future; to measure different types of data and journeys. The current Universal Analytics by Google is being sunsetting by July 1, 2023 so it will be imperative to connect to Google Analytics 4 ... Read More
There is an updated Analytics option from Google. Review this tutorial for instructions on how to add the Google Analytics 4 code to your MemberGate site.... Read More
The time period between automatic renewals of billing failures can be customized. After a billing failure, the second and third attempts can be updated to fit your needs.... Read More
When using business plan memberships it is necessary is some situations to assign courses to the sub-users of the plan - think of a training or onboarding manager or teacher. Learning how to use this ability to... Read More
Learning management courses can be sold through the shopping cart to allow non-members or restricted members to access the digital learning. Learn how to setup this product type for sale in your online store.... Read More
Themes will include the option to have hero images - the large images displayed at the top of the page. Read here for guidance on hero image usage.... Read More
Large images or file sizes are a problem of the past. Follow these instructions to use the built-in MemberGate image editor to simply resize, crop or rotate images right from the control panel.... Read More
The most likely culprit is the AVS (Address Verification System) settings at your merchant account. If you log in to your merchant account control panel, they often let you set the sensitivity of the AVS. This is what their system uses to attempt to verify a card is valid.Set to it highest level, th... Read More
Visa & MasterCard Policy Changes for communicating price changes will affect all subscription businesses - including yours! Vendors must revisit all their promotional offers and make sure the subscriber has had the opportunity to withdraw consent before the increased value is taken.... Read More
Follow the instructions found in this tutorial to edit the comments made to images in the image gallery.... Read More
Ads need to be approved or not approved by an administrator before they are published to your site.... Read More
Set the restrictive access for the classified ads pages so only members can see them.... Read More
For security reasons the classified ads function can be enabled or disabled.... Read More