Peer feedback circles: members critiquing each other's work
Peer feedback circles let members critique each other´s work in small, steady groups. Use a simple protocol that keeps critique kind, specific and useful.
Membership Website Tips
Practical, in-depth advice for membership site owners: planning, content, retention, pricing, marketing, SEO, courses, community and more.
Announcing new content without overwhelming members
Announcing new content without overwhelming members means deciding what earns its own email, what waits for a roundup and how to make each mention count.
Testing a new price without upsetting current members
Testing a new price on new sign-ups only lets you learn what your membership is worth without upsetting current members. Here is how to run a fair price test.
Briefing freelancers so you get what you need
Briefing freelancers so you get what you need: what to put in a brief for designers, editors and video editors, with a sample brief you can adapt.
Craft and hobby clubs online
Craft and hobby clubs online: how to run a paid club members love, with make-alongs, show-and-tell, swap boards and dues that feel fair.
Final projects and capstones
A well-designed final project or capstone pulls a whole course together. Learn how to design one, break it into milestones and give feedback without drowning.
FAQ sections that help your pages in search
FAQ sections help your pages show up for the questions people search. Learn where to add them, how to choose and write each answer and which mistakes to avoid.
Progress reports that show members how far they have come
Progress reports show members how far they have come and give them a reason to keep going. What to include, how often to send them and a sample report.
Turning live sessions into lasting library content
Turn live sessions into lasting library content by editing, titling, chaptering and summarizing recordings so members can find and use them later.
Payback period: how long until a new member pays you back
Payback period shows how many months a new member takes to repay what you spent to win them. Learn the simple and churn-adjusted versions and use both.