If you were unavailable tomorrow: a continuity plan
If you were unavailable tomorrow, would your membership keep running? Build a simple continuity plan covering access, a trusted deputy and member messages.
September 2024
Parenting communities and family memberships
Parenting communities and family memberships: stage-based groups, careful moderation, family pricing and helping members move on as children grow.
Discussion prompts that get learners talking
Most course discussion prompts get silence. Learn the prompt types that get learners talking, with before-and-after rewrites and tips to keep threads going.
Content pruning: removing pages that hold your site back
Content pruning means improving, merging or removing weak pages that hold your site back in search. Here is how to find them and decide what to do with each.
Design small wins into your membership
Design small wins into your membership so members feel progress early and often. How to map your journey, close long gaps and make quick victories visible.
Audio content and private podcasts for members
Audio content and private podcasts let members learn while driving, walking or working. Here is which formats to offer and how to write for the ear.
Hiring a community manager
Hiring a community manager frees you from daily hosting and moderation. Learn when to hire, how to define the role, what skills matter and how to onboard.
Preference centers: let members choose what they get
Preference centers let members choose the topics and frequency of your emails. Learn which choices to offer, how to wire them up and how to keep them private.
Pricing high-touch tiers with coaching or feedback
Pricing high-touch tiers with coaching or feedback starts with the true cost of your time. Learn how to price, define and cap time-intensive membership tiers.
Where to put video on the page
Where to put video on the page: how to place, size and surround videos on lessons, articles and sales pages so people press play and get real value.