Feedback and confirmation messages
Feedback and confirmation messages: how to tell members an action worked, warn before mistakes and explain errors so nobody is left wondering what happened.
May 2025
Setting boundaries so your membership does not take over your life
Setting boundaries so your membership does not take over your life: your availability, response times, and what you will and will not do for members.
Build a free tool or calculator that attracts members
Build a free tool or calculator that attracts members through search and sharing. Choose a useful tool, plan it without code and turn its users into members.
Fraudulent sign-ups and card testing
Fraudulent sign-ups and card testing on membership checkouts: how to recognize an attack, respond while it is happening and make your checkout a poor target.
Supporting your community through hard times in your industry
Supporting your community through hard times in your industry means speaking early, adapting what you offer and helping members help each other.
Reducing unsubscribes without sending less
Reducing unsubscribes without sending less starts with clear expectations, relevant sends and a softer exit, not with cutting the emails members value.
Concession rates for students, seniors and others
Concession rates for students, seniors and others make your membership accessible without eroding your price. Learn how to set categories, rates and rules.
Income alongside your membership: diversifying wisely
Income alongside your membership: how to choose extra revenue streams that strengthen your membership instead of distracting you from it.
Chambers of commerce: modernizing membership
Chambers of commerce: modernizing membership with an online directory, benefit-based tiers, staff logins and proof of value for local businesses.
Beta-test your course before the full release
A course beta test finds confusing lessons, broken activities and wrong time estimates before members do. Here is how to recruit testers and run the beta well.