Presenting your prices clearly
Presenting your prices clearly wins trust and sign-ups. Show real totals, name billing periods and renewal terms, and say exactly what each membership includes.
April 2026
Choosing images and a visual style for your membership
Choosing images and a visual style for your membership: how to pick a consistent look, use photos or illustration, and write a simple style guide.
Dealing with difficult members
Dealing with difficult members fairly: set boundaries on your time, follow clear warning steps and know when and how to remove someone from your community.
Plain text or designed emails?
Plain text or designed emails? Each style suits different messages. Learn when a simple personal note works best and when a designed layout earns its place.
Founding members: how to launch with a small, committed group
Founding members help you launch with a small, committed group. What to offer your founding cohort, what to ask in return, and how to run it well.
HTTPS explained for membership site owners
HTTPS explained in plain English for membership site owners: what the padlock does, why every page needs it, and how to fix common certificate problems.
Open-cart launches or always-open enrollment?
Open-cart launches or always-open enrollment? Compare launch windows with open enrollment and find the model that fits your membership, energy and cash flow.
Keeping members engaged through the quiet months
Keeping members engaged through the quiet months takes planning. Use lighter content, one well-timed event and a pause option to ride out the slump.
Repurposing one piece of content five ways
Repurposing content turns one lesson into posts, emails, video clips, checklists and social posts, so you get more reach and value from work already done.
Cohort analysis made simple
Cohort analysis made simple: group members by the month they joined, track how many remain, and see whether your membership is really improving.