Chambers of commerce: modernizing membership
Chambers of commerce: modernizing membership with an online directory, benefit-based tiers, staff logins and proof of value for local businesses.
Running Your Business
Support, finances, admin and the day-to-day of a membership business.
Keeping members happy when you take a break
Keeping members happy when you take a break is mostly planning. Build a content buffer, arrange support cover and tell members in advance.
Preparing to sell your membership business one day
Preparing to sell your membership business one day starts now: clean numbers, less dependence on you, clear ownership of assets and a sale-ready file.
Changing your domain without losing search traffic
Changing your domain without losing search traffic: how to plan the move, map redirects, tell search engines and keep members, email and payments working.
Protecting your membership's name
Protecting your membership's name: checking a name before you commit, how trademarks generally work and what to do if someone uses a similar name.
Using stock images, music and fonts legally
Using stock images, music and fonts legally in a membership: what licenses allow, where downloads and paid lessons cause trouble, and how to keep a license log.
Copyright basics for membership content
Copyright basics for membership content: who owns what you publish, using other people's work, member contributions and protecting your own library.
Sales tax and VAT on digital memberships
Sales tax and VAT on digital memberships can apply based on where members live. A plain overview of the key ideas and the questions to ask a professional.
Handling disputes and legal threats calmly
Handling disputes and legal threats calmly: what to do in the first hour, keeping an incident log, replying to upset members and when to call an attorney.
Updating your terms and policies without alarming members
Updating your terms and policies without alarming members: when a change needs notice, how to summarize it plainly and a sample announcement email.